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Yes. Customers don't pay to post. A platform fee of 10% is taken from the technician's labour and approved change orders when a job is invoiced. Expense reimbursements are never charged a fee.

The customer chooses payment terms when posting a job: due on receipt, or net 7, 14, 30, 45 or 60 days. Net 14 is the default. The invoice's due date is set from the day it's issued, and it's marked overdue after that.

The technician adds each extra cost separately with an amount, a written reason and an optional photo. The customer approves or rejects each one. Only approved items go on the invoice.

When a job has a location, the technician's device is compared with the site and must be inside the job's radius (300 m by default). If they check in from elsewhere, the customer sees the check-in as flagged.

Open the invoice on the job and pay online where card payments are enabled, or pay the technician directly and have the payment marked against the invoice. The invoice shows exactly who is owed what.

Yes. A technician can create a company, invite others, organise them into crews and assign a crew to a job. The job's payout is split across crew members by their set shares.

Technicians submit their legal name, insurance, trade licence and supporting documents. An admin reviews the submission and either approves it or rejects it with a note explaining why.

Sign in, open Profile & account and use Change password. If you can't sign in at all, send us a message from the Contact page and we'll help you recover the account.

Yes. The whole app is responsive, with a bottom tab bar on phones. Check-in and photos work straight from the mobile browser.